Disclaimer

EverElder provides tools for coordination: shared tasks, a family calendar, updates, document storage, contacts, and expense tracking. It helps a family stay organized around the support it chooses to provide. It does not provide care, does not supervise care, and does not evaluate whether the care a family provides is adequate or appropriate. Every decision about the person your family supports remains entirely with your family and the qualified professionals you choose to involve.

Nothing in EverElder is medical advice. The service does not diagnose, treat, or make recommendations about any health condition, and no content in the product — labels, categories, reminders, templates, or help articles — should be read as health guidance.

For any question about health or wellbeing, consult a qualified healthcare professional. Never delay seeking professional advice, or disregard it, because of anything organized in or through EverElder.

EverElder does not watch over anyone, cannot detect an emergency, and cannot summon help. There are no sensors, no alarms, and no one standing by. The emergency information card in the product is a convenience for organizing details a family may want at hand — it is not an emergency service.

In an emergency, always contact your local emergency services immediately — such as 911 in the United States. Do that first, before opening EverElder or posting in the family workspace.

Reminders and notifications in EverElder depend on many things working at once — networks, devices, email providers, and settings. Any of them can fail or be delayed, and a reminder only helps if someone acts on it. You and your family remain fully responsible for keeping appointments, meeting deadlines, and fulfilling obligations, with or without a reminder from us. For anything with serious consequences, keep an independent record.

The information in your workspace — contact numbers, policy details, preferences, instructions — was entered by members of your family, not by us. We do not verify it, and it can be incomplete, out of date, or simply mistyped. Verify important information independently before acting on it: call the number, check the policy document, confirm the appointment. This matters most precisely in the stressful moments when checking feels hardest.

EverElder does not provide professional advice of any kind:

• Not legal advice — organizing legal documents in a workspace does not tell you whether they are valid, sufficient, or right for your situation. Consult a lawyer.
• Not financial advice — the expense features track and summarize what your family records; they do not advise on managing anyone’s money, benefits, or taxes. Consult a qualified financial professional.
• Not care advice — EverElder does not assess needs, recommend care arrangements, or evaluate providers. Consult the appropriate professionals for those decisions.

Subscribing to EverElder, or using it, does not make us a caregiver, care manager, guardian, trustee, or fiduciary for anyone — not for you, and not for the person your family supports. We owe you the obligations described in our Terms of service: to run the software with care and handle your information as our Privacy policy promises. We assume no duty of care toward, and no responsibility for the wellbeing of, any person whose information is organized in a workspace.

Workspaces often reference third parties — a ride service, an insurance line, a home-maintenance company — and our resources may link to outside websites. We do not endorse, vet, or take responsibility for any third party, their services, or their content. Your dealings with them are between you and them.

If anything on this page is unclear — especially if you are deciding whether EverElder fits your family’s situation — ask us at support@everelder.org. We would rather lose a signup than have a family rely on us for something we do not do.